British Airways
Feb
15
dgupta5150 on February 15th, 2011
Earlier posts on this blog have enthusiastically endorsed the idea of using Twitter for customer service. Virgin, British Airways and other airlines have used it very successfully. I even have friends who swear by it when they have to meet a plane. There has been talk about a better response from businesses that have previously […]
Continue reading about Elizabeth Hendry: Should Your Business Use Twitter for Customer Service?