Strategic Management
With High Fuel Prices, Are Face-to-Face Meetings Necessary? With much work to do and so many online tools and options, face-to-face meetings could easily be a thing of the past. However, making a connection is important and some conversations are more effective in person so when you do get on the road for those meetings, […]
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You have often been quoted as having said that we are entering “a new era of corporate transparency”. What exactly does that mean? It means business decision-making will be conducted in an increasingly transparent manner that incorporates a more holistic, cross-functional approach. As a result of changing attitudes toward risk and general animosity directed at […]
Continue reading about A New Era of Corporate Transparency by Joseph M. Ciccolo
What is the customer experience? It’s everything customers sense from their encounters with your brands, stores, and businesses. It’s also the portrayal of the current and future encounters and interactions in pictures and narrative. For many service brands, customer experience is the business strategy that yields sustainable competitive advantage. How is it different from customer […]
Continue reading about Mike Wittenstein, The Authority on Customer Experience
So tell me, what does Elevate Consult do? We help our clients, usually mid to larger companies (Revenues of $100M – $2B) improve their communication from business strategy to line operations. We do this by ensuring they have the proper people, technology and controls in place, at the right time. Specifically, we help our clients […]